What happens if I don't pass the performance evaluation?

If you don’t achieve a passing score on your performance evaluation, you can still meet this requirement for your credentialing application by choosing one of the following options.

• Performance Evaluation Retake Option: Through the retake option, you may submit a new coaching session recording and its accompanying transcript(s) within six months of receiving your results notice. The retake fee is $150 USD per recording, which represents ICF’s cost for administering the evaluation. Retake fees are non-refundable.

• Performance Evaluation Rescore Option: You may request a rescore of your originally submitted recording(s) and transcript(s) within six months of receiving your results. A rescore allows a different assessor to evaluate the recording and transcript that did not pass. However, only one rescore is permitted per performance evaluation recording. You must pay a fee of $150 USD per recording before the rescore is conducted. If the rescore results in a passing score, your fee will be fully refunded. If the rescore does not meet the passing standard, the fee is non-refundable, and you can continue your application through the Retake Option.