Technical & Troubleshooting
How long does it typically take to get a response to a support email?
Emails are typically responded to within 72 hours. More complex emails may take longer, but you will receive a holding email that will ensure your mes...
What are UK ICF office hours?
The UK ICF office is open from 9am-5pm Monday to Friday. Please note, the office closes for Bank Holidays and public holidays
How do I clear my browser cache and cookies?
Clearing your browser cache and cookies is a simple task to perform and you can do this through your history on your browser.
I'm not receiving emails from UK ICF - how do I fix this?
Opt in to UK ICF communications here
I can't log into my UK ICF account - what should I do?
If you cannot access your UK ICF account, try resetting your password on the login page