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Events and Webinars

If I book the live event, do I automatically get recording access?
Most bookings will also included the recorded access. To find recordings, head to My Events on your account. There might be occasions when sessions ar...
Do recordings include slides and resources?
Slides and resources may be available. You can find the webinar resources on the webinar page.
Where is my Zoom access
The Zoom access for a webinar will have been sent to you a few days prior to the webinar. Please check your inbox and search keywords such as "zoom"
Are UK ICF events offered in different time zones?
UK ICF events are all held at UK time. We vary the start and end times of our webinars to work around working hours.
Can I download recordings or only stream them?
Recordings are only available for streaming and cannot be downloaded.
How do I access event recordings after an event?
Webinars that are recorded can be found on the UK ICF website. If you have registered for the live event or recording, the recording will be under My ...
What is the refund policy if I cancel my event registration?
We understand that life can get busy so we will offer a 100% refund on all events that are cancelled prior to them taking place. We will not be able t...
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